A Fresh Look at Engagement - Jack Zenger & Joe Folkman

A Fresh Look at Engagement - Jack Zenger & Joe Folkman
eArticle Version
Calling into question the popular folklore of dismal global engagement, Zenger and Folkman offer strong evidence that engagement is both stronger than believed and provide specific advice on the 10 factors companies can use to elevate it. They believe that managers influence those factors more than anything else and offer proof that focusing on managers’ capabilities is the surest, shortest path to higher engagement.