Does feedback do more harm than good? Or more good than harm? Let’s debate! Marcus Buckingham and Ashley Goodall’s recent book Nine Lies About Work argues that they have “unimpeachable data” that feedback is unhelpful and “toxic.” Their claims have generated strong reactions among those who believe in the positive […]

Feedback has become the new F word in talent management circles. The authors would like you to know this: It’s okay to say it—and give it. And they have science on their side. By Jack Zenger and Joe Folkman A recent article in Harvard Business Review, “The Feedback Fallacy,” has ignited […]

Rehashing old research and telling lies might sell some books, but these losing strategies don’t help HR partners or the people we serve at all. By Steve Hunt, Ph.D. It frustrates me when things are presented as truths when they’re really opinions (at best) or self-serving fabrications (at worst). That’s […]

Everything you think you know about feedback is (mostly) wrong. By Elaine Lin Hering Feedback: Lots of us claim to love it and others have conflicted relationships with it. We all want it … just not in that tone, or on that issue, and certainly, not from you. So why is it that despite […]

Instead, teach your employees how to seek it. By Jeanine Prime, Ph.D., and Brian Kropp Here’s a dispiriting stat: Only 38 percent of HR leaders believe their performance management (PM) systems are keeping up with the pace of business, according to Gartner’s 2019 Performance Management Benchmarking Survey. Sound familiar? Those same leaders […]

Positive feedback alone won’t cut it. To truly reach your employees (and achieve personal growth) you need to take the bad with the good. By Dale S. Rose, Ph.D., John W. Fleenor, David W. Bracken, and Allan H. Church We live in a world filled with feedback. In the digital […]

Want a more effective way to motivate your employees? Tell a few fibs and watch them flourish. By Peter D. Harms, Ph.D. “Know thyself.” It’s a phrase that was said to be written at the entrance of the Oracle at Delphi, and an idea that has been widely embraced in […]