Trust is a must in the workplace. Where does it begin? You might be surprised. By Ashley Keating Employees have to trust their managers, and vice versa. A good relationship between both parties boosts organizational commitment, performance, and cooperative behaviors. But building that bond doesn’t begin with the boss—it starts […]

Beware: The kind of note you put in the suggestion box could be holding you back. By Ashley Keating Employee suggestions keep a workplace churning—but some ideas stick more than others, finds a new study in the Journal of Applied Psychology. In fact, one type of tip could totally backfire. Suggestions […]

Don’t underestimate the profound power of simple gestures. By Ashley Keating There’s an old saying: “Employees don’t leave organizations—they leave managers.”  But a bad boss alone doesn’t make a worker fly the coop: A lack of connection with coworkers can also lead to employee turnover, finds new research in the Journal […]

Assembling a roster of all-stars isn’t easy—and keeping your squad together is even harder. Steal these five strategies and your team will be a perennial contender. By Robert Hogan, Ph.D., and Joan Jacobsen Succeeding in business is a lot like succeeding in sports: The team with the most talent and […]

What you don’t know might hurt you. By Allan H. Church and Sergio Ezama If you ask Ben Franklin, nothing in life is certain except death and taxes. If you ask us, it’s death, taxes, and the use of personality tools in organizations. What was once a handful of tools […]

Does feedback do more harm than good? Or more good than harm? Let’s debate! Marcus Buckingham and Ashley Goodall’s recent book Nine Lies About Work argues that they have “unimpeachable data” that feedback is unhelpful and “toxic.” Their claims have generated strong reactions among those who believe in the positive […]

Feedback has become the new F word in talent management circles. The authors would like you to know this: It’s okay to say it—and give it. And they have science on their side. By Jack Zenger and Joe Folkman A recent article in Harvard Business Review, “The Feedback Fallacy,” has ignited […]