Recent Posts

Performance

In Process We Trust

Employee attitudes have a major impact on retention rates. But are you focusing enough on the organizational procedures that shape those attitudes? Make these moves and reverse your attrition trends. By Leah Wolfeld Turnover doesn’t come cheap. When an employee leaves an organization, the company incurs direct costs through vacation […]

Leadership

Nonsense Is the New Normal

Even pre-COVID, your organization was probably a little crazy. But if you bust through the B.S., you can focus on the things that matter—and become a better leader. By George Binney, Philip Glanfield, and Gerhard Wilke The business world is often hailed as a paragon of efficiency and entrepreneurial vitality. […]

Laws of Attraction
Ideas

The New Rules of Attraction

All the retention skills in the world won’t matter if an organization loads up on the wrong people. It’s time to change your workforce acquisition approach—or else. By Sherry Benjamins For many organizations, talent acquisition is still tactical. They see the search process as a transaction to fill important gaps. […]

New Ways to listen
Feedback

The New Way to Listen to Employees

In a world of analytics, workplace surveys are going extinct. If you really want to learn about the people in your organization, you’ll need to start monitoring them—with their permission.  By Brian Kropp, Ph.D. For as long as you’ve been tasked with learning about your employees, you’ve undoubtedly used large-scale […]

Performance

The Accountability Crisis

Why do so many managers let poor performance slide? It isn’t to coddle their employees—it’s to protect their own reputations. Too bad everyone loses in the end. By Rob Kaiser There’s an open secret in today’s workplace: Managers aren’t holding their employees accountable. Even with millennials hungry for more feedback […]

Ideas

7 Deadly Sins of Career Development

You’ll never retain your brightest rising stars if you commit these strategic blunders. By Beverly Kaye, Ph.D., and Lindy Williams Breaking news: Career development drives employee engagement. Shocking, right? Well, if loads of surveys and studies repeatedly list the opportunity to grow and develop as an essential factor in attracting […]

Leadership

Why Your Team Needs More Women

Organizations are more financially successful with females in leadership roles. And gender has (almost) nothing to do with it. By Beverly Crowell This is a woman’s world, but not every company has received the memo. Today, women make up the majority of the U.S. population and earn 60 percent of […]

Performance

Where Has All the Feedback Gone?

As organizations must tackle more hot-button social issues every day, leaders are at greater risk than ever of saying too little. This is a problem, because feedback has never mattered more. By Angela Lane and Sergey Gorbatov How’s this for an understatement: Today’s business environment grows more complex by the […]

More than a Number
Ideas

You’re More Than a Number and Type

Whether you use growth mindset or enneagram to frame personality, neither tool paints the whole picture of a person’s development. By Rob McKenna, Ph.D.  Neither growth mindset nor enneagram is particularly new, but for whatever reason, both concepts are back in vogue. And while they share a common theme of […]

Leadership

5 Things All Great Leadership Teams Must Do

Your company will soar if your executive group sticks to this list. Just ask one of the most successful banks in the world. By Doug Ready In 2015, I asked Dave McKay, the newly appointed CEO of the Royal Bank of Canada, a simple question: “What one thing do you […]