Feedback

Feedback

The Feedback Fallacy

Most managers only like giving good feedback. But if you really want to break through to your employees and build a culture that lasts, it’s time to go negative. By Angela Lane and Sergey Gorbatov “Can I give you some feedback?” is one of the most loaded questions in our […]

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How Trust Trickles Down the Corporate Ladder

Trust is a must in the workplace. Where does it begin? You might be surprised. By Ashley Keating Employees have to trust their managers, and vice versa. A good relationship between both parties boosts organizational commitment, performance, and cooperative behaviors. But building that bond doesn’t begin with the boss—it starts […]

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The Right and Wrong Way to Give Suggestions

Beware: The kind of note you put in the suggestion box could be holding you back. By Ashley Keating Employee suggestions keep a workplace churning—but some ideas stick more than others, finds a new study in the Journal of Applied Psychology. In fact, one type of tip could totally backfire. Suggestions […]

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8 Simple Rituals That Build a Stronger Culture

How can you shape the right priorities and behaviors in your organization’s ecosystem? By setting the example—starting here. By Arthur Yeung and Dave Ulrich You already know your organization needs a strong culture to function at its best. But you also need people to put the right rituals in place […]

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Bad Bosses Suck, But a Boring Office Is Worse

Don’t underestimate the profound power of simple gestures. By Ashley Keating There’s an old saying: “Employees don’t leave organizations—they leave managers.”  But a bad boss alone doesn’t make a worker fly the coop: A lack of connection with coworkers can also lead to employee turnover, finds new research in the Journal […]

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Find, Grow, and Retain Top Talent: A 5-Step Plan

Assembling a roster of all-stars isn’t easy—and keeping your squad together is even harder. Steal these five strategies and your team will be a perennial contender. By Robert Hogan, Ph.D., and Joan Jacobsen Succeeding in business is a lot like succeeding in sports: The team with the most talent and […]

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6 Truths About Using Personality Data for Talent Decisions

What you don’t know might hurt you. By Allan H. Church and Sergio Ezama If you ask Ben Franklin, nothing in life is certain except death and taxes. If you ask us, it’s death, taxes, and the use of personality tools in organizations. What was once a handful of tools […]

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The Great Feedback Debate: Register Today!

Does feedback do more harm than good? Or more good than harm? Let’s debate! Marcus Buckingham and Ashley Goodall’s recent book Nine Lies About Work argues that they have “unimpeachable data” that feedback is unhelpful and “toxic.” Their claims have generated strong reactions among those who believe in the positive […]

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Here’s Some Feedback for the Critics of Feedback

Feedback has become the new F word in talent management circles. The authors would like you to know this: It’s okay to say it—and give it. And they have science on their side. By Jack Zenger and Joe Folkman A recent article in Harvard Business Review, “The Feedback Fallacy,” has ignited […]

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Everything You’ll Read About Feedback in This Story Is Wrong

Rehashing old research and telling lies might sell some books, but these losing strategies don’t help HR partners or the people we serve at all. By Steve Hunt, Ph.D. It frustrates me when things are presented as truths when they’re really opinions (at best) or self-serving fabrications (at worst). That’s […]