A higher POS can boost an employee’s performance, job satisfaction, self-competence, and happiness.
By Ashley Keating
It’s one thing to preach better employee engagement, but how can you tell if you’re actually hitting the mark? Meet perceived organizational support (POS), a metric that can tell you how much your employees think they matter to you.
Research shows a higher POS can boost an employee’s performance, job satisfaction, self-confidence, and happiness, among other benefits. But it’s important to note POS is not engagement; the latter is a result of the former.
Your mission: Reinforce your organizational support. Start by following these simple rules:
- Make sure your employees understand the positive way they’re being treated is an intentional choice on behalf of the business.
- Treat managers well so they’ll pay it forward it to their people.
- Be sincere. Employees can tell when organizations are faking it for good press.
- Keep an eye on culture. Your values must work with any positive changes you implement.
- And of course, the changes have to actually benefit your employees.
To see how your organization scores—and stacks up against others—click here to measure your POS with this 36-item Survey of Perceived Organizational Support.