Special Report


It’s Time to Stop Training Managers to Give Feedback

Instead, teach your employees how to seek it. By Jeanine Prime, Ph.D., and Brian Kropp Here’s a dispiriting stat: Only 38 percent of HR leaders believe their performance management (PM) systems are keeping up with the pace of business, according to Gartner’s 2019 Performance Management Benchmarking Survey. Sound familiar? Those same leaders […]


The Feedback Reality

Positive feedback alone won’t cut it. To truly reach your employees (and achieve personal growth) you need to take the bad with the good. By Dale S. Rose, Ph.D., John W. Fleenor, David W. Bracken, and Allan H. Church We live in a world filled with feedback. In the digital […]


Feedback Works. You Just Suck at Selling It

Constructive criticism can transform an employee’s trajectory—and your organization’s culture. But no one will buy it if you don’t market the message. By Angela Lane and Sergey Gorbatov Here’s a simple truth: Feedback drives improvement.  It can trigger a powerful, virtuous cycle of development: awareness, deliberate practice, positive reinforcement, course […]

New Ways to listen

The New Way to Listen to Employees

In a world of analytics, workplace surveys are going extinct. If you really want to learn about the people in your organization, you’ll need to start monitoring them—with their permission.  By Brian Kropp, Ph.D. For as long as you’ve been tasked with learning about your employees, you’ve undoubtedly used large-scale […]


The Feedback Fallacy

Most managers only like giving good feedback. But if you really want to break through to your employees and build a culture that lasts, it’s time to go negative. By Angela Lane and Sergey Gorbatov “Can I give you some feedback?” is one of the most loaded questions in our […]


How Trust Trickles Down the Corporate Ladder

Trust is a must in the workplace. Where does it begin? You might be surprised. By Ashley Keating Employees have to trust their managers, and vice versa. A good relationship between both parties boosts organizational commitment, performance, and cooperative behaviors. But building that bond doesn’t begin with the boss—it starts […]


The Right and Wrong Way to Give Suggestions

Beware: The kind of note you put in the suggestion box could be holding you back. By Ashley Keating Employee suggestions keep a workplace churning—but some ideas stick more than others, finds a new study in the Journal of Applied Psychology. In fact, one type of tip could totally backfire. Suggestions […]

Talent B.S.

Do You Need a Killer Instinct?

Some research says psychopaths make great CEOs—and the heartless exec in the corner office agrees. But a deeper dive into the science suggests you shouldn’t rip out your ticker just yet. By Peter D. Harms, Ph.D., and Karen Landay Are you on the psycho path to success? Although we wish […]